Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joel Martinez

Joel Martinez

April 24, 2024

5  out of  5 rating by Joel Martinez
"Very Profesional, friendly and care about their costumers. Everything was good on costumer appreciation day."
Profile photo of Morani Fitness

Morani Fitness

April 19, 2024

5  out of  5 rating by Morani Fitness
"The whole team goes above and beyond to provide professional services in & out the community. There couldn’t be a better representation of customer service, professionalism, empathy and concern for others than the whole team at Chateau Vaughn - State Farm Agency"
Profile photo of Jamine Davis

Jamine Davis

April 18, 2024

5  out of  5 rating by Jamine Davis
"The customer service was outstanding, and the quality insurance plan was exactly what I was looking for. I was so pleased with the exceptional service I received from Chateau. Her interpersonal skills and deep understanding of the products offered are simply exemplary. Thank you very much for making me feel comfortable during a vulnerable yet difficult decision."
Profile photo of ryleigh


April 18, 2024

5  out of  5 rating by ryleigh
"Great insurance agent !"
Profile photo of Betty Sanabria

Betty Sanabria

April 11, 2024

5  out of  5 rating by Betty Sanabria
"I just become a customer of State Farm auto insurance. I spoken to a young lady by the name of Kenya and I had the best experience that I have ever had with an agent! She is patient , informative, friendly , knowledgeable, efficient and caring. She made this transition very easy . I left very happy and satisfied. I feel Kenya is an asset to you company!"
Profile photo of Navysok Tin

Navysok Tin

April 3, 2024

5  out of  5 rating by Navysok Tin
"Chateau and Kenya are absolutely two amazing and professional human beings. We have nothing but respect and trust with them when it comes to insurance needs. They have been our insurer for nearly a decade and will continue to be for many more decades. Definitely can’t say enough about them but salute to you both!!!"
Profile photo of Maya Perkins

Maya Perkins

March 14, 2024

5  out of  5 rating by Maya Perkins
"Chateau Turner State Farm Agency is awesome Kenya Perkins is the most awesomest team member ever she's very patient and a great listener"
Profile photo of Lori Potthoff

Lori Potthoff

February 17, 2024

5  out of  5 rating by Lori Potthoff
"Spoke to Kenya on the phone multiple times yesterday for various insurance needs. She was very friendly and helpful!"
Profile photo of Maria Sanchez

Maria Sanchez

January 11, 2024

5  out of  5 rating by Maria Sanchez
"OMG i love the fast service they are so helpful and answered all my questions I would recommend it to everybody."
Profile photo of IMPRL PRODUCTIONS


January 2, 2024

5  out of  5 rating by IMPRL PRODUCTIONS
"Kenya went above and beyond to ensure I left a happy customer with everything I needed. Is there an option for more stars? Thank you State Farm"
Profile photo of La Niece Neloms

La Niece Neloms

January 2, 2024

5  out of  5 rating by La Niece Neloms
"GREAT Reliable Service Everytime. Comfort in knowing that your family is well protected. Kenya Thanks for always being there to answer my every need. Great Job! Let's Have A Great New Year!"
Profile photo of Gregory Mitchell

Gregory Mitchell

December 28, 2023

5  out of  5 rating by Gregory Mitchell
"The customer service is top of the line"
Profile photo of Jacarie Jones

Jacarie Jones

December 27, 2023

5  out of  5 rating by Jacarie Jones
"Best customer service I ever received"
Profile photo of Jeanette Garcia

Jeanette Garcia

December 27, 2023

5  out of  5 rating by Jeanette Garcia
"I honestly couldn't be anymore happier with my insurance I have been with Chateau Vaughn state farm for a while and I'm absolutely happy. KENYA!! Let's not get started with her omg I love her!! Always very friendly very professional her customer service is amazing I even talk to her on the phone sometimes like if we known eachother for years. Kenya is truly amazing I love her. If she leaves I'm leaving too lol"
Profile photo of kevin roberts

kevin roberts

December 27, 2023

5  out of  5 rating by kevin roberts
"Kenya Perkins gave me an excellent experience with my life insurance"
Profile photo of barbara moreland

barbara moreland

December 13, 2023

5  out of  5 rating by barbara moreland
"Kenya was excellent with helping me with my car insurance GREAT JOB."
Profile photo of David and Kristi Marciel

David and Kristi Marciel

December 13, 2023

5  out of  5 rating by David and Kristi Marciel
"We highly recommend our State Farm Agent, Chateau Vaughn, She and her Account Representative, Kenya, provide exceptional and knowledgeable customer service. They are both trustworthy and professional. It is always a pleasant experience conversating with them over the phone. We appreciate all their hard work and commitment. They go above and beyond in providing us with our insurance needs."
Profile photo of Joseph Toy

Joseph Toy

December 11, 2023

5  out of  5 rating by Joseph Toy
"Chateau has been our agent for many years. She is very professional with a personal touch. Her office manager Kenya is friendly, always willing to help and always accommodates us. We highly recommend this team."
Profile photo of tiger bloomoo

tiger bloomoo

December 8, 2023

5  out of  5 rating by tiger bloomoo
"Chateau was great. she got back with me right away and helped me solve the problem. she's excellent and I really appreciate her help I would highly recommend anyone to her."
Profile photo of Rahjan Hughes

Rahjan Hughes

November 29, 2023

5  out of  5 rating by Rahjan Hughes
"Very very helpful, I really appreciate you"
Profile photo of Connie Pugh

Connie Pugh

November 15, 2023

5  out of  5 rating by Connie Pugh
"Chateau and Kenya, Thank you so much for your excellent Coustomer Service. You are always a phone call away to handle any issues. I appreciate you so much !"
Profile photo of Trent Barker

Trent Barker

November 14, 2023

5  out of  5 rating by Trent Barker
"I’m a long time customer….Always a pleasure working with this Agency. A+ for Chateau and Kenya!"
Profile photo of Kimberly Lee

Kimberly Lee

November 5, 2023

5  out of  5 rating by Kimberly Lee
"The ladies at State Farm are very helpful, professional and knowledgeable. Ms. Perkins has gone the extra mile to correct errors with my policy transfer, when the precious Galt office would not return my call. Ms. Perkins sent numerous emails until the issue was fixed. Her diligence is impressive. I am very pleased with the service!"
Profile photo of Esthela Grimaldo

Esthela Grimaldo

October 27, 2023

5  out of  5 rating by Esthela Grimaldo
"I have been with Statefarm for over 8 years and it’s been the best decision I’ve ever made. Never had any issues with Statefarm. Kenya and Chateau are both very helpful and friendly. They always answer all of my questions. They make sure I get the best savings. Thanks for listening and taking care of me. Highly recommend"
Profile photo of M1SA


October 26, 2023

1  out of  5 rating by M1SA
"This review isnt for me, but for my mother who does not speak or write english. She was in a car accident recently and this branch & insurance company as a whole has not been very helpful. No one to call after hours or over the weekend. Hard to do anything over the phone. Most times you have to show up to the branch & can’t be any other branch. Horrible service. Lawyer is now involved. Thank you"