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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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april lopez

September 13, 2024

5  out of  5
rating by april lopez
"Helpful and informative. Thank you!"
We responded:
"Thank you for your 5-star review! Welcome to our agency and we appreciate the opportunity to assist you with your auto insurance needs."
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Cynthia B

September 12, 2024

5  out of  5
rating by Cynthia B
"I get to talk to the nicest ppl there(Kenya). very kind, thoughtful and understanding. Best customer service!! I would refer in a heartbeat. State Farm is great!"
We responded:
"Thank you so much for your 5-stars and sweet review. We love that you are happy to "refer in a heartbeat." We appreciate your business. "
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Cheraun Broussard

August 26, 2024

5  out of  5
rating by Cheraun Broussard
"I had such a great experience with Kenya Perkins, she asked me what I needed and met all my needs and I just appreciated the care, concern she provided!"
We responded:
"Thank you for your five-star review and kind words. We appreciate your business."
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Andrew Bustamante

July 30, 2024

5  out of  5
rating by Andrew Bustamante
"Kenya and state farm Have been help full from the first day I walked in and when I had to deal with the total loss on my car great branch"
We responded:
"Thank you for your kind expressions. We appreciate you always being so kind and enjoyable to work with. We are here to help life go right."
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the silva's

July 30, 2024

5  out of  5
rating by the silva's
"Kenya is the best! She is so personal and kind. We love working with her. She always has such an uplifting and positive attitude whenever we need any assistance!"
We responded:
"Thank you for your five-star review. We appreciate your continued business and kind interaction with our office."
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Alysia O'Neal

July 3, 2024

5  out of  5
rating by Alysia O'Neal
"Kenya made it easy and the police was affordable!!! Very happy with the service."
We responded:
"Thank you for your 5-star review! We appreciate the opportunity to serve you and provide affordable auto insurance."
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Gloria Taylor

July 3, 2024

5  out of  5
rating by Gloria Taylor
"Best service ive had in my decades of having insurance"
We responded:
"That's a Huge compliment! Thank you for your 5-star review. We are excited that you found our service remarkable. "
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Felipe Miranda

July 3, 2024

5  out of  5
rating by Felipe Miranda
"Muy amable el agente Kenia"
We responded:
"Thank you for the 5-star review! My team member Kenya is all smiles after reading your compliment."
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Joel Martinez

April 24, 2024

5  out of  5
rating by Joel Martinez
"Very Profesional, friendly and care about their costumers. Everything was good on costumer appreciation day."
We responded:
"Thank you for the 5-star review! I am so glad you were able to attend Customer Appreciation Day. We appreciate your business. What better way to say thank you, then with snacks and cupcakes. "
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Morani Fitness

April 19, 2024

5  out of  5
rating by Morani Fitness
"The whole team goes above and beyond to provide professional services in & out the community. There couldn’t be a better representation of customer service, professionalism, empathy and concern for others than the whole team at Chateau Vaughn - State Farm Agency"
We responded:
"Thank you. We appreciate your kind words. Our goal is to go above and beyond so that you can have a remarkable experience! Thank you for trusting us with your insurance needs. "
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Jamine Davis

April 18, 2024

5  out of  5
rating by Jamine Davis
"The customer service was outstanding, and the quality insurance plan was exactly what I was looking for. I was so pleased with the exceptional service I received from Chateau. Her interpersonal skills and deep understanding of the products offered are simply exemplary. Thank you very much for making me feel comfortable during a vulnerable yet difficult decision."
We responded:
"Thank you for your 5-star review. I am so happy I could help provide you and your loved ones with life insurance."
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ryleigh

April 18, 2024

5  out of  5
rating by ryleigh
"Great insurance agent !"
We responded:
"Thank you for your 5 star review. Happy we could provide you with Life Insurance."
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Betty Sanabria

April 11, 2024

5  out of  5
rating by Betty Sanabria
"I just become a customer of State Farm auto insurance. I spoken to a young lady by the name of Kenya and I had the best experience that I have ever had with an agent! She is patient , informative, friendly , knowledgeable, efficient and caring. She made this transition very easy . I left very happy and satisfied. I feel Kenya is an asset to you company!"
We responded:
"Thank you for your kind words and 5-star review! We appreciate your business and look forward to providing you with excellent customer service."
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Navysok Tin

April 3, 2024

5  out of  5
rating by Navysok Tin
"Chateau and Kenya are absolutely two amazing and professional human beings. We have nothing but respect and trust with them when it comes to insurance needs. They have been our insurer for nearly a decade and will continue to be for many more decades. Definitely can’t say enough about them but salute to you both!!!"
We responded:
"Thank you for your kind words and 5-star review. We appreciate your business. We appreciate the opportunity to provide you with auto, life and home insurance. Stop by anytime for face-to-face visit."
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Maya Perkins

March 14, 2024

5  out of  5
rating by Maya Perkins
"Chateau Turner State Farm Agency is awesome Kenya Perkins is the most awesomest team member ever she's very patient and a great listener"
We responded:
"Thank you for your 5-star review. We appreciate your business. "
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Lori Potthoff

February 17, 2024

5  out of  5
rating by Lori Potthoff
"Spoke to Kenya on the phone multiple times yesterday for various insurance needs. She was very friendly and helpful!"
We responded:
"Thank you for your five-star review! We appreciate your continuous business and are happy to provide you with friendly customer service. "
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Maria Sanchez

January 11, 2024

5  out of  5
rating by Maria Sanchez
"OMG i love the fast service they are so helpful and answered all my questions I would recommend it to everybody."
We responded:
"Welcome to our agency! Thank you for your 5-star review. We are happy to assist you with all of your insurance needs."
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IMPRL PRODUCTIONS

January 2, 2024

5  out of  5
rating by IMPRL PRODUCTIONS
"Kenya went above and beyond to ensure I left a happy customer with everything I needed. Is there an option for more stars? Thank you State Farm"
We responded:
"We appreciate your review and the option for more stars if possible. Thank you!!! Glad you enjoyed your customer service experience. We are here to help."
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La Niece Neloms

January 2, 2024

5  out of  5
rating by La Niece Neloms
"GREAT Reliable Service Everytime. Comfort in knowing that your family is well protected. Kenya Thanks for always being there to answer my every need. Great Job! Let's Have A Great New Year!"
We responded:
"Thank you for trusting us and State Farm with your life insurance, auto insurance and homeowner's insurance needs. Your continuous support over the years is greatly appreciated. Have a wonderful 2024!"
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Gregory Mitchell

December 28, 2023

5  out of  5
rating by Gregory Mitchell
"The customer service is top of the line"
We responded:
"Thank you for your 5-star review. I appreciate your kind words. We are happy to hear you experienced remarkable service. "
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Jacarie Jones

December 27, 2023

5  out of  5
rating by Jacarie Jones
"Best customer service I ever received"
We responded:
"Appreciate your 5-star review!! Thanks for trusting us to handle your auto insurance needs."
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Jeanette Garcia

December 27, 2023

5  out of  5
rating by Jeanette Garcia
"I honestly couldn't be anymore happier with my insurance I have been with Chateau Vaughn state farm for a while and I'm absolutely happy. KENYA!! Let's not get started with her omg I love her!! Always very friendly very professional her customer service is amazing I even talk to her on the phone sometimes like if we known eachother for years. Kenya is truly amazing I love her. If she leaves I'm leaving too lol"
We responded:
"Thank you Jeanette for your kind words. We appreciate your business. Both Kenya and I are smiling reading your 5-star review. Working with you over the years has been our pleasure!"
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kevin roberts

December 27, 2023

5  out of  5
rating by kevin roberts
"Kenya Perkins gave me an excellent experience with my life insurance"
We responded:
"Thank you for your 5-star review. We appreciate you trusting us and State Farm to provide your life insurance needs."
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barbara moreland

December 13, 2023

5  out of  5
rating by barbara moreland
"Kenya was excellent with helping me with my car insurance GREAT JOB."
We responded:
"Thank you for your 5-stars! We appreciate you taking the time to leave us a review."
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David and Kristi Marciel

December 13, 2023

5  out of  5
rating by David and Kristi Marciel
"We highly recommend our State Farm Agent, Chateau Vaughn, She and her Account Representative, Kenya, provide exceptional and knowledgeable customer service. They are both trustworthy and professional. It is always a pleasant experience conversating with them over the phone. We appreciate all their hard work and commitment. They go above and beyond in providing us with our insurance needs."
We responded:
"Thank you! I appreciate you taking the time to write this review Kristi. We are happy to provide you with exceptional customer service. You make it easy by trusting us. "